FAQs

Frequently Asked Questions - EM & EV

What is EM & EV?
Estella Michelle LLC is a fashion company that specializes in upscale women’s shoes and accessories at an affordable price. Our mission is to provide fashionable footwear for all occasions while enhancing your confidence and letting shoes be the representation of your own radiance.

Where is EM & EV based?
We are proudly based in Ohio and Georgia. The brand was originally founded in Ohio and now operates from our studio and warehouse in the greater Ohio area.

What makes EV & EM unique?
EV & EM blends minimalist design with bold femininity. Our collections feature premium materials—created to empower, move, and inspire.

Who are the founders of EV & EM?
EV & EM was co-founded by Sheena and Laurica serves as CFO and Founder of EL VERNELL. While Sheena serves as CEO and Founder of ESTELLA MICHELLE.

What is your return policy?
We offer free returns for all U.S. orders. Items must be returned within 14 days of delivery, unworn, unwashed, and in original condition. Visit our Returns & Exchanges page for details.

How do I know what size to order?
Please refer to our Size Guide for measurements and fit information. For personalized assistance, contact us at Info@ESTELLAMICHELLE.com.